Refund policy
Return & Refund Policy
Thank you for purchasing our digital consultation services.
Eligibility for Refunds
We offer refunds within 3 calendar days of your purchase, provided that:
- The consultation has not yet been completed.
- No digital materials or personalized consultation documents have been delivered.
- The refund request is submitted within 3 days of the original purchase.
Non-Refundable Services
Refunds are not available if:
- The consultation has already taken place.
- Personalized advice, consultation notes, reports, or other digital deliverables have already been provided.
- The request is made more than 3 days after purchase.
How to Request a Refund
To request a refund, please contact our support team within 3 days of your purchase and include:
- Your order number
- Your full name
- The email address used for the purchase
- The reason for your refund request
Approved refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.
Digital Services Only
We sell digital services only. No physical products are shipped; therefore, no physical returns are required .